Data Protection

GDPR

 
 

Franking Supplies UK Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018). We collect your data to process your order and to provide a service afterwards.

The type of information we will collect about you when you place an order or register on our web site includes:

  • Name

  • Address

  • Phone Number

  • Email Address

  • Credit/Debit card details

  • IP Address

We will never collect sensitive information about you without your explicit consent. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you can email us at sales@frankingsupplies.com

Use of Personal Information

We use the information that you provide us with for the following purposes:

  • To send updates regarding the status of your enquiry or order

When you purchase something from our store, we need to know your name, email address, delivery address, credit/debit card number and expiry date. When you browse our online store, we automatically receive your IP Address, which allows us to learn about your browser and operating system.

By submitting information to Franking Supplies, you consent to the collection and use of this information.  If you wish to withdraw your consent at any time, contact us by emailing sales@frankingsupplies.com

Data Security

Our store is hosted on Squarespace. Your data is stored through their data storage, databases and on the general application. This is stored on a secure server behind a firewall. 

We do not store credit card details nor do we share customer details with any Third-Parties.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Masterard and Discover.

PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.

 Franking Supplies use Google Analytics to record information about visits to our website and use this to learn about the behavior of customers. Googles set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure that our website is operating effectively for our users. You can find out more about how Google uses cookies at: http://www.google.co.uk/policies/privacy/